In the event of lost or stolen tickets, contact your nearest Travel Help location.  You will need to provide them with the following information:

• Location of original ticket purchase
• Date of purchase
• Name of Traveler
• Airline
• Routing/Itinerary
• Ticket number or copy of ticket if you have it

The Travel Help staff will then contact the STA Travel location where your ticket was issued for authorization to reissue the ticket. This process will take approximately 24-48 hours and you will be charged a fee up to a maximum equivalent of USD $50.00.